ATRC Code of Ethics

That each member:

1. Maintain high standards of fair practice in all business transactions.
2. Keep proper books of accounts and conduct affairs in a businesslike manner.
3. Uphold and observe all laws and regulations governing the sale of goods and services.
4. Uphold and observe all rules and bylaws relating to the Association
5. Price goods and services fairly and avoid deceptive pricing practices.
6. Ensure that advertising is accurate and truthful and free of any device which could create an erroneous impression or otherwise be contrary to the public interest.
7. Recognise and affirm the right of the customer to courteous, prompt and honest dealings.
8. Answer all proper enquiries to the best of his ability and satisfy all reasonable complaints.
9. Discharge his responsibility to his employees by observing all laws and awards by giving proper training and instructions by providing adequate working conditions, equipment and facilities and supervising standards of safety and work practice.
10. Maintain strict confidentiality about pricing and not discuss pricing with any other members of the ATRC
11. Uphold the work and interest of the Association and the motor trade generally and avoid conduct which may bring discredit to the Association and its members.